Privacy Policy

Fastraise ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Fastraise website, donation pages, fundraising campaigns, mobile applications, and related services (collectively, the "Platform").

By accessing or using Fastraise, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect the following information when you register or use our platform:

• Full name
• Email address
• Phone number
• Profile image (optional)
• Organization details
• Fundraising campaign information
• Donation and transaction history

b. Donation and Payment Information

Fastraise does not store sensitive payment card information on its servers.

All payments and donations are processed securely through trusted third-party payment providers that comply with industry security standards and applicable regulations.

c. Device and Usage Information

We may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and platform activity
• Date and time of access
• Cookies and analytics information

2. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Process donations and fundraising transactions
• Provide fundraising tools and campaign management services
• Communicate updates, notifications, and support messages
• Prevent fraud, abuse, and unauthorized activity
• Improve platform performance and user experience
• Generate analytics and reporting
• Comply with legal obligations and regulatory requirements

3. How We Share Information

We do not sell your personal information.

We may share information with:

• Payment processors and financial service providers
• Service providers supporting hosting, analytics, and customer support
• Legal authorities when required by law
• Professional advisors and auditors where necessary

All third-party partners are expected to maintain appropriate confidentiality and security standards.

4. Donation Transparency

Certain fundraising campaigns may publicly display donor names, donation amounts, campaign progress, or supporter activity based on campaign settings.

Donors may have the option to donate anonymously where supported by the campaign.

5. Data Security

We implement industry-standard security measures including:

• Encrypted data transmission
• Secure user authentication
• Access controls and monitoring
• Fraud prevention systems
• Regular security reviews

While we strive to protect user information, no method of transmission or storage is completely secure.

6. Cookies and Analytics

Fastraise may use cookies, analytics tools, and similar technologies to improve website functionality, understand user behavior, and enhance platform performance.

You may manage cookie preferences through your browser settings.

7. Data Retention

We retain information only as long as necessary to:

• Provide our services
• Maintain fundraising records
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce agreements and policies

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict certain processing activities
• Request a copy of your information
• Withdraw consent where applicable

Requests regarding your personal information may be submitted using the contact details provided below.

9. Children's Privacy

Fastraise is not intended for children under the age of 18. We do not knowingly collect personal information from minors without appropriate authorization.

10. Third-Party Services

Our platform may contain links to third-party websites, payment services, social media platforms, or integrations.

We are not responsible for the privacy practices or content of those third-party services.

11. International Data Transfers

Your information may be processed and stored in countries other than your own. By using Fastraise, you consent to such transfers where permitted by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on the Platform with a revised effective date.

Continued use of the Platform after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Email: hello@fastraise.com
Website: www.fastraise.com